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About Us

Mission Statement

Working independently, Universal Smart Cards’ mission is to provide quality products and services together with exceptional customer service, whilst developing strong relationships with key partners to provide the latest smart card technology on a global basis.

Our Story

In August 2001, Chris and Michael formed our company, Universal Smart Cards Limited. Having worked together at G4S and Gemalto, the largest smart card manufacturer in the world, they had the perfect platform to form a company specialising in smart cards and associated products.

Over the last 19 years our company has seen significant growth. Initially operating from a small office in Chris’ home, we now operate from 5 locations around the globe, including the UK, USA and China.

We are unique in that we have our own QC team based in China (through our sister company, Cardzgroup) inspecting all goods manufactured for our customers. Having our own supply-chain company based locally ensures the highest quality and best possible pricing for all our valued customers.

We also have a specialist Technical Centre in the UK where we manufacture, along with writing software for coding the full range of chips, including DESfire and Java. Our technical team have decades of experience in the smart card field and work with specialist equipment that means we can offer product personalisation above and beyond the norm.

Key Facts

- 19 years of helping secure the world
- Shipped over 150 million smart products globally
- 5 offices located strategically throughout the globe
- Largest Omnikey distributor in EMEA

- Valued NXP partner
- HID platinum partner
- Combined experience in the industry of 100+ years
- ISO accreditation for both quality and environmental policies

Meet the team

Board of Directors

Michael Smith


Chris Allen


Raakhee Thakrar

Director of Finance

Kevin Loveman

Director of Operations and Technical Affairs

Sales Team

Alasdair Nutt

Sales Manager

Daniel Smith

Senior Business Manager

Joanna Smith

Business Manager

Jack Hargreave

Business Manager

Elli Burke

Sales Executive

Customer Service

Carol Akers

Sales Administration Manager

Emma Causebrook

Sales and Purchasing Administrator

Vicky Nuttall

Customer Service Coordinator


Raakhee Thakrar

Director of Finance

Jayshree Patel

Accounts Assistant

Technical and Logistics

Kevin Loveman

Director of Operations and Technical Affairs

Ali Lemagnen

Operations Manager

Terry Martin

Technical Manager

Rob Groom

Warehouse Manager

Jen Robinson

Bureau Operator

Amanda Critchell

Bureau Operator

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