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Delivery Information

Universal Smart Cards Delivery bannerIn order to provide a premium service to our customers, we stock the most popular products at our UK-based warehouse facility. We aim to ship orders placed by 15:00 on stocked items the same business day. Bespoke or non-stock items could have a longer lead-time and this will be communicated with you at the time of order, or on the order acknowledgement.

A summary of standard shipping times are shown below. We offer services by UPS and DPD for domestic shipments, along with DHL and FedEx for EU and global shipments.

Please note: there is a minimum order of £150 for european orders

UK next business dayBefore 09:00, 10:30 or midday next business day
EU 2-3 working daysEU Next business day
USA 2-3 working daysUSA 1-2 working days
ROW – 3-7 business daysROW 1-5 business days

Please note that delivery dates may be affected by public/bank and local holidays.

UPS® Carbon Neutral Delivery

Universal Smart Cards UPSEvery time you place an order with us that’s shipped by UPS and delivered in the UK, you can be sure that the delivery is carbon neutral and has no impact on the environment, improving your eco-friendly credentials.UPS's carbon neutral shipments offset the climate impact of the shipment, supporting projects that offset the emissions of the shipment's transport. UPS has supported projects that include reforestation, landfill gas destruction, wastewater treatment, and methane destruction. Their carbon-neutral option is verified by Société Générale de Surveillance (SGS), an inspection, testing, and verification company and is certified by The CarbonNeutral Company.

Free Shipping - Terms and Conditions

1. Free shipping is subject to availability.

2. The shipping amount will be automatically deducted from your order total at checkout.
3. Free shipping can only be applied against orders delivered to the UK mainland.
4. If an order is placed using the free shipping method and is to be delivered to a location outside of the UK, additional shipping fees will be payable before your order is dispatched.
5. We reserve the right to withdraw free shipping offers, at any time and without prior notice.
6. Free shipping will only be applied where the order value is over £100 excluding VAT.
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