Part of Universal Smart Cards philosophy is 'quality' - something we take very seriously. We continuously monitor the quality standards of our suppliers to ensure best value for you. All our suppliers offer a comprehensive warranty package and for your peace of mind, we guarantee our cards for a minimum of 6 months with a maximum batch failure rate of 1%.
All our products comply with a number of European wide initiatives. These include: IS9002 Accreditation for quality procedures ISO7816 - 1, Physical characteristics ISO7816 - 2, Dimensions and locations of contacts ISO7816 - 3 & 4, Standard Communications ISO1443-A - Standard high speed communication. If the unexpected does happen, we will be there to sort it out for you.
ISO 14001 Environmental Certification
Universal Smart Cards have now been accredited ISO 14001, the Environmental Management Standard. Being accredited with environmental recognition, means the smart card specialists are able to formulate and implement an environmentally friendly policy and objectives. Universal Smart Cards will be actively trying to reduce their carbon footprint and be a ‘greener’ company.
We have always taken pride of the service we offer to our clients and the way we conduct our business. Universal Smart Cards have always used the ‘reduce, reuse and recycle’ approach to make substantial cost reductions not just for us but for our customers. The ISO 14001 certification is going to continuously increase our motivation to be a ‘greener’ company. - Sophie Buchanan, Operations Manager.
ISO 9001 Certification
Following an assessment by an independent body, Universal Smart Cards has been awarded ISO 9001 certification. This certification has only been achieved by about 5% of UK businesses and this prestigious award is supported by the Government and recognised world-wide.
William Foreman, who undertook the assessment for QMS Quality Management Systems, paid particular tribute to "the investment in people and training that enables Universal Smart Cards to provide an efficient service to their customers."
We have always been proud of the service we offer our clients and the way that we conduct our business. Now with the award of ISO 9001 certification, this has been confirmed by outside experts who are used to judging standards on a daily basis in a wide variety of trades and industries - said the delighted Chris Allen, Director
For a copy of our certificates or further information, please contact us on +44 (0)333 700 0078.
Investors in People
Universal Smart Cards have successfully retained their accreditation for Investors in People since being awarded on the 4th January 2008. Michael Jennings on behalf of Capital Quality Limited, Investor in People Assessor, said in his Executive Summary "I want to congratulate the Directors for the ways in which they continue to model good practice as far as leadership and development are concerned. There is a clear and systematic approach to consulting with the team over the development of the business, reviewing performance, and identifying and acting on people's development needs. People are fully involved in decision-making whenever appropriate and everyone gave examples of ideas they had put forward which had been considered and, in most cases, taken up in order to improve procedures. Everyone described a climate where open communication, constructive feedback, continuous development and recognition for contributions made is the norm. There is a climate of continuous improvement across the Company, and this report highlights some recent improvements to the ways in which people are supported and developed in order to improve the Company's performance."
In January 2014, Universal Smart Cards successfully passed the 39 framework requirements for Investors in People accreditation once again. In addition, they completed a further 26 framework requirements meaning they were awarded Investors in People (Bronze) accreditation.
Training and development of our key personnel is paramount in order to sustain growth and continuously improve service levels for customers - said Sophie Buchanan, Office Manager.
For a copy of our certificate or further information, please contact us on +44 (0)333 700 0078 or drop us an email here.