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After Sales Service

After sales is crucial to us at Universal because we operate a very high quality service. In an ISO customer satisfaction survey undertaken by our clients 94% of responses said our service is either good or excellent.

 

We work hard to look after our clients and encourage them to keep coming back. Every client is important to us and we are able to be flexible to solve problems and find the best solution for you. Once an order is taken, this is not the end of the service you receive, if anything, it's just the beginning. Rest assured we are here to help every step of the way.

 

Our customers come back because our business is built around four key values employed strictly since our first day trading back in August 2001. Quality, Service, Value and Convenience.

 

Why not contact us for a no obligation quote on the products and services you require.